One Reel Presents...

FREQUENTLY ASKED QUESTIONS

GETTING THERE:

BOATS, DIRECTIONS, HOTELS, NEIGHBORHOOD, PARKING, PUBLIC TRANSIT

TICKETING & ADMISSIONS:

ALL AGES, BOX OFFICE, CHANGES, CHILDREN, CREDIT CARDS, RE-ENTRY, REFUNDS, TICKETS

VENUE:

ALCOHOL, ATMs, AUDIO/VIDEO RECORDING, BANNERS & SIGNS, BEVERAGES & FOOD, CAMERAS, CELL PHONES, DISABILITY, HOURS, MERCHANDISE, PETS, PROHIBITED ITEMS, SEATING, SMOKING, UMBRELLAS, WEATHER

CONTACT INFO

ADDRESS, CONTACTING US

GETTING THERE:

BOATS

Are boats allowed at Summer Nights at South Lake Union Park?

Busy boat traffic on Lake Union and the need to keep legally required access routes open have led the Seattle Police Harbor Patrol to establish an “exclusion zone” to manage the many activities on the lake.

Police boats will enforce this closure from two hours before each concert until one hour after the end of the concert. The “exclusion zone” extends 100 yards north of the park into Lake Union, and boat spectators will not be allowed near the park on concert days during the period from two hours before the concert until the concert ends.

Specific provisions during those times include:

  • Boat spectators will not have access to the southwest corner of Lake Union because of the need to keep the way clear for seaplanes and tour boats to travel to and from their docks.
  • Spectators in boats of any size, including kayaks, will not be allowed in Waterway #3 on the west side of the park.
  • No anchorage or rafting will be permitted on Lake Union.
  • No boat tie-ups, boat drop-offs, or boat pick-ups will be allowed from the docks or shoreline at South Lake Union Park.

For more information, please see the official Seattle Parks & Recreation press release by clicking here, or contact Virginia Swanson, Special Events Coordinator, at 684-8017 or virginia.swanson@seattle.gov.

DIRECTIONS

How do I get to Summer Nights at South Lake Union? Click here to go to our Getting There page. You’ll find downloadable driving directions, maps, parking information, and other transportation options.

HOTELS

Are there hotels near the venue? There are several hotels in the South Lake Union neighborhood:

The Lake Union Courtyard by Marriott is located directly to the west of South Lake Union Park across Westlake Ave. N.

NEIGHBORHOOD

What other things are there to do in the South Lake Union neighborhood? The South Lake Union neighborhood is full of restaurants, retail, nightlife, arts organizations and local history and maritime groups.

Click here to visit our "Venue" page for a list of places to eat, drink, visit, and sightsee while in the South Lake Union neighborhood.

Also see the South Lake Union Friends And Neighbors (SLUFAN) website for more information about the neighborhood. The site contains a “Community Directory” with a full guide to neighborhood arts and artists, hotels, organizations, and retail and restaurant options.

PARKING

Where can I park when attending a concert? There is ample public parking in the South Lake Union neighborhood. In fact, there’s even more parking available than at our former location along the Seattle waterfront!

Visit our “Getting There” page where you’ll find downloadable driving directions, maps, and detailed parking information.

Click here for information about drop-off and parking for disabled patrons.

PUBLIC TRANSIT

How can I reach the venue by public transportation? The South Lake Union neighborhood is served by a number of Metro bus lines, including the 8, 17, 26, 28, 70 and 71 (after 7:00 pm). Visit Metro’s web site to plan your trip to South Lake Union Park or visit rideshareonline.com for information about ride matches and car-pooling.

http://triplanner.metrokc.gov
http://www.rideshareonline.com

TICKETING & ADMISSIONS:

ALL-AGES

Are there any age restrictions for Summer Nights shows? All Summer Nights at South Lake Union Park shows are “all-ages.” The only area with restricted entry is the Lighthouse Lounge (See ALCOHOL ).

Children four years old and younger do not need a ticket for Summer Nights shows, but they must sit on a parent or guardian's lap.

Anyone over the age of four will need a ticket to the show.

BOX OFFICE

Purchasing tickets at the Box Office: The Summer Nights at South Lake Union Box Office opens June 14. There are no service charges if you purchase your tickets with cash at the Summer Nights at South Lake Union Box Office.

*Note: Some shows may sell out before the Box Office opens on June 14.

What are the Box Office hours? The Summer Nights Box Office opens June 14. Regular Box Office hours are: 11:00 am – 6:00 pm Tuesday through Saturday. The box office is CLOSED Sunday and Monday (unless there is a show, in which case the Box Office opens at 3:00 pm). The Box Office is also open through the end of each show on show nights.

Where is the Box Office located? The Summer Nights Box Office is located on Terry Ave North, inside South Lake Union Park, and opens June 14. 

On evenings with Summer Nights events, you will need to park outside of the park and walk in to the venue and Box Office – Terry Ave North will be closed to motor vehicle traffic.

Where else may I purchase tickets? You may also purchase tickets at www.summernights.org or at Ticketmaster outlets.

Please buy your tickets only from authorized sources - we cannot be held responsible for the validity of tickets purchased from anyone other than One Reel/Summer Nights or Ticketmaster.

CHANGES

Summer Nights at South Lake Union Park shows are subject to change or cancellation at any time.

We will do our best to notify customers of all changes and cancellations. We recommend checking our web site before coming to the show for the latest information about all Summer Nights events. www.summernights.org

CHILDREN

Do children have to obtain a ticket? Children four years old and younger do not need a ticket to Summer Nights events; however, they will have to sit on a parent or guardian’s lap during the performance.

Anyone over the age of four will need a ticket.

Children may not enter the beer garden area under any circumstances.

CREDIT CARDS

Can I use a credit/debit card to purchase a ticket?

  • Summer Nights at South Lake Union Park accepts Visa and MasterCard (either debit or credit) on this website and at our Box Office. The Box Office also accepts cash. There is no service charge if you purchase your tickets with cash at the box office.
  • Ticketmaster accepts Visa, MasterCard, American Express, Discover, and Diner’s Club on their website and phone line. Ticketmaster ticket centers accept all of the above as well as cash.

Can I use my credit/debit card at the venue? None of the vendors inside Summer Nights venue accept credit or debit cards. Only cash is accepted at the Lighthouse Lounge, Sugee’s, Ben & Jerry’s, and Java Jahn.

For your convenience, there are several ATM machines located at the venue.

Can I use my credit/debit card to purchase merchandise from the artist? We’re sorry, we do not accept credit cards for artist merchandise sales.

RE-ENTRY

Can I re-enter the show after I have left? There is no re-entry to the venue once your ticket is scanned and you come inside. If you leave, you will have to purchase another ticket to re-enter. Please make sure that you have everything you need (ID for the Lighthouse Lounge*, jackets, etc.) before you enter the venue.

REFUNDS

Can I get a refund on my Summer Nights ticket? All sales are final. There are absolutely no refunds or exchanges unless a show is cancelled.

TICKETS

Where can I buy tickets to Summer Nights at South Lake Union? Click here to go to our "Tickets/Line-Up" page for complete ticketing information.

Please buy your tickets only from authorized sources - we cannot be held responsible for the validity of tickets purchased from anyone other than One Reel/Summer Nights or Ticketmaster.

VENUE

ALCOHOL

Can I bring in my own beer and wine to the concert venue? We’re sorry, the Washington State Liquor Control laws prohibit outside alcoholic beverages being brought in to the Summer Nights venue. You may purchase beer and wine in the Lighthouse Lounge with proper ID*.

Can I buy beer and wine at the venue? With proper ID*, beer and wine are available for sale inside the venue at the Lighthouse Lounge. Hard alcohol is not available at the venue.

*You must be 21+ to enter the Lighthouse Lounge.

  • All patrons, regardless of age, must present valid and acceptable ID to enter the Lighthouse Lounge.
  • Remember, there is no re-entry into the venue, so please don’t forget your ID!
  • No ID = no Lighthouse Lounge, no exceptions.
  • Acceptable forms of identification include a current state issued driver’s license or ID card, a current Canadian driver’s license or ID card, Military ID, or a valid passport. International driver’s licenses are not accepted (excepting Canada).

What are the legal restrictions on the Lighthouse Lounge? *The following rules are set by the Washington State Liquor Control Board and we are required by law to enforce them:

  • You must be 21+ to enter the Lighthouse Lounge.
  • All patrons, regardless of age (whether you’re 21 or 101!), MUST present valid and acceptable ID to enter the Lighthouse Lounge. No ID = no entrance, no exceptions. There is no re-entry into the venue, so please don’t forget your ID!
  • Acceptable forms of identification include a current state issued driver’s license or ID card, a current Canadian driver’s license or ID card, Military ID, or a valid passport. International driver’s licenses are not accepted (excepting Canada).
  • Children, even babes in arms, may not enter the beer garden under any circumstances.
  • Beer and wine must be consumed inside the Lighthouse Lounge perimeters.
  • Outside beverages of any sort (even water) are not allowed in to the Lighthouse Lounge. There are non-alcoholic beverages available for sale in the Lighthouse Lounge.

ATM MACHINES

Are there any ATM Machines located at the venue? There will be several ATM machines located on-site at the Summer Nights Venue, including outside the gates at the box office.

Visit our information booth on site for ATM locations.

AUDIO/VIDEO RECORDING

May I bring audio or video recording equipment to record the show? There is absolutely no audio or video recording allowed at Summer Nights at South Lake Union Park. Please leave this type of equipment at home. Anyone found using audio or video recording devices inside the venue will have them confiscated.

BANNERS/SIGNS

Can I hang a banner or a sign at the venue? Banners and signs from anyone other than our sponsors or vendors are prohibited in the Summer Nights venue.

BEVERAGES/FOOD

Can I bring food or beverages into the venue? You are permitted to bring your own food and beverages into the venue. There are several restrictions:

  • Absolutely NO alcoholic beverages. Beer and wine may be purchased inside the venue’s beer garden with proper ID (See ALCOHOL).
  • Absolutely NO glass bottles are allowed inside the venue.

Where can I get something to eat or drink at the venue? The Summer Nights at South Lake Union venue features a variety of food and beverage vendors:

Also, please visit the Lighthouse Lounge, which features a variety of beer, wine , non-alcoholic beverages and food for sale. You must be 21+ and have proper valid ID to enter the Lighthouse Lounge (See ALCOHOL).  

Where can I get something to eat or drink before the show? The South Lake Union neighborhood features a wide range of restaurants and retail locations, including many within walking distance of South Lake Union Park. For more information, visit our VENUE page.

CAMERAS

What is the camera policy at Summer Nights? Cameras are not allowed at Summer Nights concerts. Please leave your cameras at home.

Anyone found with a camera will be asked to check it at the box office. Anyone found using a camera inside the venue runs the risk of having it confiscated.

Does a camera phone count as a camera? You are allowed to bring  camera phones to the venue, but we ask that you respect the “no camera” policy and not take photos while inside the venue. We also ask that you courteously turn your phone off during the performances, for the enjoyment of all Summer Nights patrons. Anyone found using a camera phone will be asked to put it away, as with any other recording device and runs the risk of having it confiscated.

CELL PHONES

Are cell phones allowed at Summer Nights shows? Cell phones are allowed inside the venue, but as a courtesy to artists and other patrons, we ask that you please turn your phones off during performances.

DISABLED GUEST SERVICES

What services are available for disabled patrons?

ENTRANCE: Disabled patrons and one attendant may use the VIP entrance (the dragon gates) located next to the Box Office for easy access to venue.

SEATING: There is an area of reserved seating for disabled patrons at the rear of the first seating area. It is an elevated platform with ramp access. Your friends are more than welcome to sit with you in this area, though if the disabled seating area becomes full we ask that you limit this to one friend or family member.

RESTROOMS: Wheelchair accessible restrooms will be available – two in the main restroom area by the front gates and one in the beer garden.

PASSENGER DROP-OFF ZONE: There is a passenger drop-off zone for disabled and elderly patrons next to the Box Office. To access this area, please enter South Lake Union Park on Terry Ave North and the gate attendants will direct you to the passenger drop-off zone. Once the passenger has been dropped off, the vehicle must exit the park (and find parking elsewhere).

PARKING:There is a limited amount of disabled parking available near the Box Office. Please enter South Lake Union Park on Terry Ave North and the gate attendant will direct you to the proper parking area.

SERVICE ANIMALS: Service animals are welcome at the Summer Nights venue.

SHOW TIME: If you need assistance once you reach the venue, please contact a staff member upon arrival and we’ll be happy to assist you.

OTHER ASSISTANCE: If you have any further questions, please e-mail info@onereel.org and let us know how we can be of further assistance.

HOURS

What time does the venue open? The venue at South Lake Union Park will open approximately 90 minutes prior to the show time printed on your ticket or listed on the website.

  • The show time listed on your ticket, on promotional materials or on our web site is the time when the first act of the evening will start,
  • Please check the website prior to coming to the show, as something might have changed since the time you purchased your ticket.
  • South Lake Union Park is open to the public on all non-show days. For more information about South Lake Union Park, please visit www.cityofseattle.net/parks/parkspaces/southlakeunionpark.htm

When does the venue close? Shows end by 10pm on weeknights and 11pm on Fridays and Saturdays. Some shows may end earlier.

What are the Box Office hours? See BOX OFFICE

MERCHANDISE

Will artist merchandise be available for sale at the venue? Yes, with occasional exceptions. Most touring artists bring merchandise.

PETS

Can I bring my pet to the concert? Pets are not allowed at the Summer Nights venue - please leave them at home. The only exception is service animals, which are welcome. Click here for more information about guests with disabilities.

PROHIBITED ITEMS

What items are prohibited at the venue? The following items are prohibited at Summer Nights at South Lake Union:

There is no re-entry to the venue once your ticket is scanned and you come inside. If you leave, you will have to purchase another ticket to re-enter. Please make sure that you have everything you need (ID for the Lighthouse Lounge*, jackets, etc.) before you enter the venue.

SEATING

Are there chairs at the venue and does my ticket reserve me a seat?

  • Seating is general admission and is available on a first come, first served basis.
  • There is no reserved seating, but there are enough seats for all tickets holders.
  • Seating consists of chairs on the main floor and bleacher seats towards the back of the venue.
  • Occasionally, an artist will request a bigger dance floor, which results in less floor seating. We will note this on the website if and when it occurs.

SMOKING

Is smoking allowed at the venue?

  • Smoking is allowed only in the designated smoking areas.
  • Smoking is not allowed in any of the main seating areas.

UMBRELLAS

Can I bring my umbrella into the venue? Umbrellas are not allowed in the venue. Please bring alternate forms of raingear and/or sunshades (i.e. hats, raincoats, sunscreen, long-sleeved clothing, etc.).

WEATHER

What happens if it rains? Summer Nights shows will go on, rain or shine. Umbrellas are not allowed in the venue so if it looks like it might rain, please bring alternate forms of raingear (i.e. hats, raincoats, etc.). We’re right on the water and it does get cooler as the sun goes down - bring some layers so you don’t get chilled! There is no re-entry to the venue, so make sure you bring everything you need with you when you arrive.

CONTACT INFO

ADDRESS

What is the address of Summer Nights at South Lake Union Park? The 2005 Summer Nights concert series will be held in South Lake Union Park, at Terry Avenue North and Valley Street in the South Lake Union neighborhood.

To map this location, you can use 845 Terry Avenue North as the street address. This is the address of the Naval Reserve building inside the park. Summer Nights will be located right next to the Naval Reserve building (the “Armory”).

To correspond with Summer Nights at South Lake Union Park, please see CONTACTING US

CONTACTING US

How do I contact Summer Nights at South Lake Union?

For concert information, please visit Lineup.